Virtual appointments are available for all advising services, including pre-purchase homebuyer advising, refinance counseling, and foreclosure prevention counseling.
Our counseling services are available in-person at our Saint Paul and Minneapolis locations, or via virtual appointment. Just select “virtual appointment” when you choose a location.
Virtual appointments use the Zoom conferencing application. Once you have scheduled an appointment with this virtual option, your advisor will send you an invitation to the Zoom meeting.
If you choose a virtual appointment, here are a few things to keep in mind:
- You should have access to a desktop or laptop computer. We will use software to share our computer screen with you, and it may be difficult to read on a mobile device.
- We request this for all appointments, but it is especially important for you to complete your paperwork and submit your documents before the appointment date. If this information is incomplete, we can’t meet.
Zoom conferences require an internet connection. If your computer does not have a microphone, you can use your phone for audio.